Shipping Information
All items are available for immediate download once your payment has cleared. All items are virtual downloadable products and no physical items will be shipped.
Can’t find your order or access the course?
How to Access Online Courses
When you have completed your order and payment, you will receive your login credentials, a URL, and an access code or password. This will be sent to you via email and is also accessible from your account. The password is case-sensitive and must be entered exactly as it appears (example ABC-123). Ensure that you include dashes or special characters and that there is no space before or after the password.
How to Access Canva Manuals
When you have completed your order and payment, you will receive a URL to the Canva template. This will be sent to you via email and is also accessible from your account. You will need a free Canva account to open the template. https://www.canva.com
Returns
Please read this policy carefully. This is the Cancellation and Refund Policy of The Beauty Academy Digital Services and Digital Products. The Beauty Academy honours refund requests for non-tangible (digital) products under the following exceptional circumstances:
- “Non-delivery” of the electronic product – download issues due to The Beauty Academy server problems, issues originated from The Beauty Academy e-mail service provider. Claims for non-delivery must be submitted within 7 days from the date of the purchase. A digital product is considered received and downloaded if no claim was submitted. For such requests, The Beauty Academy issues refunds within 7 days from the date of the purchase.
- Digital Product “not as described” – such issues have to be reported within 7 days from the date of the purchase. Detailed, clear evidence must be provided with proof that the purchased and delivered digital product is “not as it is described” on The Beauty Academy website. All objections based purely on the customer’s false anticipations or desires do not meet the requirements for refunds.
- Major or Critical Defects – The Beauty Academy tests every single digital product before release. However, unforeseen defects can surface from time to time. Claims for such errors must be submitted within 7 days from the date of the purchase. The Beauty Academy reserves the right to correct such errors within 7 business days. If no remedy is supplied, then the customer is entitled to receive a full refund on the purchase within 3 business days.
- **NOTE** Failure for the purchaser to understand how to use third-party products required to personalise digital products is not considered a fault or a product not as described.
Returns and Refunds Policy for Digital Products:
At The Beauty Academy, we pride ourselves on providing instant digital delivery to enhance your learning experience. As a result, we regret to inform you that we are unable to accept returns for digital products. However, we understand that errors can occur, and we are committed to assisting you with your intended purchase.
Incorrect Product Purchase: If you have accidentally purchased the wrong product, kindly reach out to our support team promptly. We will make every effort to understand your needs and guide you toward the correct course or product that aligns with your requirements.
Refunds for Inability or Unwillingness to Use Required Programs: It’s essential to note that our digital products, particularly those utilizing platforms like Canva, may require specific free programs for optimal use. Refunds will not be granted on the basis of inability or unwillingness to use these required programs.
We transparently communicate the system requirements, including the need for free programs like Canva, in our product listings. This information is crucial for a seamless experience, and customers are encouraged to review these details before making a purchase.
Our Commitment to Customer Assistance: Your satisfaction is our priority. If you encounter challenges or have concerns about using the required programs, our support team is here to help. Reach out to us, and we will provide guidance, resources, and assistance to ensure you can maximize the benefits of your digital purchase.
Contact Us: For any inquiries, product assistance, or if you believe you have purchased the wrong product, please don’t hesitate to contact our customer support team. We are dedicated to making your learning journey enjoyable and successful.
Terms and Conditions: To complete a purchase, our terms and conditions must be agreed to. We do not provide a refund if you subsiquently disagree with these terms and conditions.
Thank you for choosing The Beauty Academy. We appreciate your understanding and look forward to supporting you in achieving your beauty mastery goals! 🌟💖
Training Courses and Digital Products
Copyright
Intellectual Property and Usage Terms:
We value and respect the intellectual property within our courses, and we want to ensure a fair and respectful use of the material provided. Please take note of the following terms:
Restrictions on Publication, Duplication, and Redistribution: The content within this course is not authorized for publication, duplication, or redistribution. The information, insights, and creative elements are curated for the exclusive use of enrolled individuals.
Reserved Copyright: The copyright for all materials within this course is explicitly reserved by the creator. This includes, but is not limited to, videos, diagrams, sounds, or text. No part of the course content may be reproduced or utilized in any other form without the explicit agreement of the author.
Prohibited Uses: Any form of duplication or utilization of course materials, whether in digital or printed publications, or any other format, is strictly prohibited without obtaining prior explicit consent from the author. This prohibition extends to any derivative works or adaptations of the course content.
Exceptions and Author’s Agreement: Exceptions to these usage terms can only be granted through the author’s explicit agreement. If there is a specific need or request for the use of course material, including elements such as videos, diagrams, sounds, or text, it is imperative to seek permission from the author.
Enforcement of Terms: Any unauthorized use or violation of these terms will be subject to legal action to protect the intellectual property rights of the creator. We encourage a respectful and ethical approach to the use of course materials and appreciate your understanding of these terms.
Contact Information: For inquiries related to the usage of course materials or to seek permission for specific uses, please contact the author directly. Your compliance with these terms ensures the integrity and continued availability of valuable educational content.
We appreciate your cooperation in maintaining the integrity of intellectual property and fostering a conducive learning environment for all enrolled individuals. Thank you for respecting these terms.
Notes regarding all courses
- Our courses do not have any prerequisites and are designed to be suitable for students with no prior knowledge. If you are an expert in the field, consider whether these courses are for you.
- Our courses contain both AI-generated videos and human-content videos.
- Our courses are internationally accredited and the description of the courses is in-line with the product as part of that accreditation.
- Our courses are 100% online and self-paced, there is no direct human interaction in our courses.
- There is a quiz at the end of our courses that must be passed in order to obtain a certificate. We do not issue certificates in any other way.
Use of Course Material
Whilst every effort is made to ensure correctness, The Beauty Academy is not responsible for the accuracy, suitability or validity of the course material being offered. The individual purchasing the course is responsible to ensure he or she researches and follows any suggested and mandatory safety guidelines required either by law, regulation, legislation, through best practice recommendations or common sense, and does not rely on the course material for such guidance. The author will not be responsible for any health and safety issues and / or injuries or any consequences of whatsoever nature arising from conducting the course.
Intended Purpose
Certificates issued upon successful completion of each course will clearly display the allocated CPD credits, where applicable.
This course is designed to provide general knowledge and educational insight only. It is not a substitute for professional insurance, council approval, government licensing, or legal advice. It is the sole responsibility of each individual to ensure they meet all regulatory, licensing, and accreditation requirements as set by their local government, health authority, or professional board before offering any treatment or service.
We strongly advise all users to familiarise themselves with the relevant legislation, health regulations, and professional standards in their country, state, territory, city, or county. These courses are not intended to qualify individuals to perform procedures professionally without meeting the legal and regulatory requirements of their jurisdiction.
It is the practitioner’s obligation to consult with local health departments, governing bodies, or regulatory agencies such as the FDA, TGA, or equivalent, to confirm what is required to legally and safely provide services related to the course content.
Any prewritten materials, including templates and sample documents, are provided as guides only. They are intended to be customised to suit your business needs and should not be considered legal advice. We recommend reviewing all final documents with qualified legal counsel to ensure compliance and suitability.
This content is provided without warranties or guarantees of fitness for any particular business purpose. We disclaim all liability for any loss, injury, or damages—direct or indirect—that may result from the use or misuse of this material or any variation thereof.
Limitation of liability
The purchaser indemnifies The Beauty Academy against any liability which may arise from performing any of the processes outlined in this course.
The Beauty Academy is not responsible for any liability that may arise as a result of, including but not limited to, procedural operation, licensing, regulations, or litigation.
The Beauty Academy accepts no liability arising from personal injury how so ever caused as a result of providing the services outlined in this course either to themselves or another person either professionally or without charge.
